Last updated: 26/06/2024
 

1. Introduction

Farm Cove Limited ("we", "our", or "us"), a company registered in England and Wales (Company number: 12075794), is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, and protect personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
 

2. About Us

Farm Cove Limited
Suite F, 1-3 Canfield Place
London, NW6 3BT
United Kingdom
 

3. Information We Collect

We collect and process various types of personal information, including but not limited to:

• Personal identification information (name, address, email, phone number)

• Professional information (job title, employer)

• Financial information (bank details, payment information)

• Visa and immigration status, passports, and proof of right to work (to verify legal employment status and for tax purposes)

• Scripts and intellectual property

• Communication records (emails, messages)

• Technical information (IP address, browser type, device information)

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4. How We Collect Information

We collect information through various channels, including:

• Our online portal

• Email communications

• Messaging platforms (e.g., WhatsApp)

• Phone conversations

• In-person meetings

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5. How We Use Your Information

We use your personal information for the following purposes:

• Providing film production services

• Managing onset accounting

• Facilitating crew onboarding

• Processing expenses and invoices

• Offering legal services and visa information

• Verifying legal right to work

• Communicating with you about our services

• Complying with legal and regulatory obligations

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6. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests of our business

• Your consent, where applicable

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7. Data Storage and Security

We store your personal information securely in our Salesforce database and Google Cloud infrastructure. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including encryption and access controls.

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8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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9. Your Rights

Under GDPR, you have the following rights:

• Right to access your personal information

• Right to rectification of inaccurate information

• Right to erasure of your personal information

• Right to restrict processing of your personal information

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

To exercise these rights, please contact us using the details provided in Section 13.

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10. International Data Transfers

We may transfer your personal information to countries outside the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.

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11. Third-Party Disclosures

We may share your personal information with:

• Service providers and subcontractors

• Legal and regulatory authorities

• Professional advisers

• Other parties with your consent

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

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12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website or by sending you a direct communication.

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13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Farm Cove Limited
Suite F, 1-3 Canfield Place
London, NW6 3BT
United Kingdom

Email: support@farmcove.co.uk

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14. Complaints

If you have a concern about our use of your personal information, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

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15. Use of Cookies and Tracking Technologies

We use Google Analytics to track visitor behavior on our website. This helps us understand how visitors engage with our website so we can improve content and functionality. No tracking technologies are used within our secure online portal.